2 - How is the cargo transported?
Ground, ocean and air.
3 - Is the disassembly and reassembly of furniture included in the home and moving services?
Of course. As a matter of fact, our local and international moving services were designed to make the relocation process as stress-free as possible. Our qualified personnel will pack all your furnishings and coordinate the logistics process until you are settled in your new home.
4 - Does DIM offer moving services outside the city of Santo Domingo?
Rest assured, our services are offered across the country.
5 - Does DIM have cranes to carry out transfers?
We have a wide variety of cranes capable of servicing all needs that may arise as a result of a move. We provide specialized and effective solutions.
6 - Do I have to pack, or does DIM take care of it?
We package everything. Packing is included in our price quote.
7 - Do you offer liability insurance coverage?
We offer a declaratory insurance policy to ensure all your personal effects; that is, we ensure all belongings, fragile and/or valuable items upon customer request
8 - What’s the deadline for opening a claim against loss or damages?
The amount of days depends upon the type of insurance policy and the expediency in supplying the requested documentation.
9 - Will DIF unpack my property once I’m moved in at my new home?
Yes. Our team is in charge of unpacking the merchandise in your new home and place your furniture wherever you ask us to.
10 - May I pack my own items?
If you so desire, you may pack your own belongings. However, we ask that you do not seal any boxes so a member of our staff may make an inventory of their contents and ensure these are packed accordingly and protected during the transportation process..
11 - Are Customs clearance fees included for international moves?
Yes, standard Customs clearance fees are included in our price quote.