{"id":74026,"date":"2015-05-28T16:56:09","date_gmt":"2015-05-28T09:56:09","guid":{"rendered":"http:\/\/structure.thememove.com\/?page_id=74026"},"modified":"2019-10-08T23:01:57","modified_gmt":"2019-10-08T21:01:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/dim.do\/en_en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div  class=\"vc_row wpb_row  vc_custom_1433565338852\" style=\"\"><div class=\"boxed\"><div class=\"container\"><div class=\"vc_row\"><div class=\"wpb_column vc_column_container col-sm-3 vc_col-sm-3 col-lg-3 vc_col-lg-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div  class=\"wpb_widgetised_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t\t<aside id=\"better-menu-widget-2\" class=\"widget better-menu-widget\"><div class=\"menu-services-menu-container\"><ul id=\"menu-services-menu\" class=\"menu\"><li id=\"menu-item-74983\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-74983\"><a href=\"https:\/\/dim.do\/en_en\/mudanzas-nacionales\/\">NATIONAL MOVING<\/a><\/li>\n<li id=\"menu-item-74984\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-74984\"><a href=\"https:\/\/dim.do\/en_en\/mudanzas-internacionales\/\">INTERNATIONAL MOVING<\/a><\/li>\n<li id=\"menu-item-74981\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-74981\"><a href=\"https:\/\/dim.do\/en_en\/gestion-de-aduanas\/\">CUSTOMS MANAGEMENT<\/a><\/li>\n<li id=\"menu-item-74985\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-74985\"><a href=\"https:\/\/dim.do\/en_en\/relocalizacion\/\">RELOCATION<\/a><\/li>\n<li id=\"menu-item-74980\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-74980\"><a href=\"https:\/\/dim.do\/en_en\/embalajes-de-obra-de-arte\/\">ARTWORK PACKAGING<\/a><\/li>\n<li id=\"menu-item-74982\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-74982\"><a href=\"https:\/\/dim.do\/en_en\/traslado-de-vehiculos\/\">VEHICLE TRANSFER<\/a><\/li>\n<li id=\"menu-item-75220\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-75220\"><a href=\"https:\/\/dim.do\/en_en\/embalajes-de-equipos-y-maquinas\/\">Packaging of equipment and machines<\/a><\/li>\n<li id=\"menu-item-75221\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-75221\"><a href=\"https:\/\/dim.do\/en_en\/almacenaje-2\/\">STORAGE<\/a><\/li>\n<li id=\"menu-item-75222\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-75222\"><a href=\"https:\/\/dim.do\/en_en\/mascota\/\">PET<\/a><\/li>\n<li id=\"menu-item-75223\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-75223\"><a href=\"https:\/\/dim.do\/en_en\/transporte\/\">SHIPPING<\/a><\/li>\n<\/ul><\/div><\/aside>\n\t\t<\/div>\n\t<\/div>\n\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-sm-9 vc_col-sm-9 col-lg-9 vc_col-lg-9\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading heading-title-3 hide\" ><h2 style=\"font-size: 20px;text-align: left\" >CLASSIC STYLE<\/h2><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408752064\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >1 - What services do we offer?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>National and international removals for homes, transfer of furniture and household goods; We also offer the packaging and handling of works of art, antiques, machinery, oversized loads, customs procedures, general cargo transportation, pet shipments, warehouses, relocation services (assistance to executives and expatriate families) and insurance.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408752064\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >2 - By what means do we transport the loads?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Air, Maritime and Land<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408776096\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >3 - Is it possible to assemble and install the furniture in the moving services?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Of course, our local and international moving services include making the relocation process stress-free, our highly qualified and professional staff will pack, organize and unpack all your belongings in your new home.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408776096\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >4 - Does DIM make national removals?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>You can safely process your move to the entire geographic area of the Dominican Republic covered by the national territory.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408776096\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >5 - Does DIM have cranes for transfers?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>We have a wide variety of cranes, forklifts, Pallet Jack and sophisticated equipment capable of serving all the needs that may arise in each of your requirements; We take care of providing specialized and effective solutions for each access problem.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408776096\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >6 - Do I have to pack myself or do you take care of it?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>We take care of the packaging of all items and their special protection using modern materials and treated wooden boxes, fumigated and certified under the quality standards and international laws NMF15.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408776096\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >7 - Do you have insurance for removals?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>We have a declarative policy against all risks to ensure the handling and transfer of products or fragile items of great value according to the requests of our customers.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408776096\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >8 - How much time do I have to channel a claim for loss or damage?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>As soon as the report is received with the claim, we immediately proceed to provide the accident-related documentation to the insurance company to process it, so that the client receives the reimbursement in the shortest possible time.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408776096\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >9- Can I pack my own items?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>If you wish to pack your belongings on your own, you can do it. However, we ask you not to seal the boxes so that a member of our team can make an inventory of their contents and make sure that they are packed and protected in an adequate way during handling. and transfer.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408776096\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >10 - For international removals, is customs clearance included in the quotation?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Yes, customs clearance at the origin and destination will be included according to the acceptance of the service.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner faq-classic vc_custom_1433408776096\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_custom_heading\" ><h4 style=\"font-size: 16px;text-align: left\" >11 Do you have controlled spaces for the storage of goods?<\/h4><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>We have a closed circuit system, 24 hour security services and a security camera inside the warehouse to protect your assets.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"vc_row wpb_row\" style=\"\"><div class=\"boxed\"><div class=\"container\"><div class=\"vc_row\"><div class=\"wpb_column vc_column_container col-sm-12 vc_col-sm-12 col-lg-12 vc_col-lg-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 40px\" ><span class=\"vc_empty_space_inner\"><\/span><\/div>\n<div class=\"vc_custom_heading vc_custom_1558971610622\" ><h1 style=\"font-size: 40px;color: #045b92;text-align: center\" >SOCIAL<\/h1><\/div><div class=\"vc_separator wpb_content_element vc_separator_align_center vc_sep_width_100 vc_sep_border_width_2 vc_sep_pos_align_center vc_separator_no_text  ln\" ><span class=\"vc_sep_holder vc_sep_holder_l\"><span  class=\"vc_sep_line\"><\/span><\/span><span class=\"vc_sep_holder vc_sep_holder_r\"><span  class=\"vc_sep_line\"><\/span><\/span>\n<\/div><div class=\"vc_empty_space\"   style=\"height: 40px\" ><span class=\"vc_empty_space_inner\"><\/span><\/div>\n<div class=\"vc_row wpb_row vc_inner\"><div class=\"wpb_column vc_column_container col-sm-4 vc_col-sm-4 col-lg-4 vc_col-lg-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div\n\tclass=\"vc_icon_element vc_icon_element-outer  vc_icon_element-align-center\">\n\t<div\n\t\tclass=\"vc_icon_element-inner vc_icon_element-color-custom  vc_icon_element-size-lg  vc_icon_element-style- vc_icon_element-background-color-\">\n\t\t<span\n\t\t\tclass=\"vc_icon_element-icon fa fa-twitter\" style=\"color:#045b92 !important\"><\/span>\n\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-sm-4 vc_col-sm-4 col-lg-4 vc_col-lg-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div\n\tclass=\"vc_icon_element vc_icon_element-outer  vc_icon_element-align-center\">\n\t<div\n\t\tclass=\"vc_icon_element-inner vc_icon_element-color-custom  vc_icon_element-size-lg  vc_icon_element-style- vc_icon_element-background-color-\">\n\t\t<span\n\t\t\tclass=\"vc_icon_element-icon fa fa-facebook\" style=\"color:#045b92 !important\"><\/span>\n\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container col-sm-4 vc_col-sm-4 col-lg-4 vc_col-lg-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div\n\tclass=\"vc_icon_element vc_icon_element-outer  vc_icon_element-align-center\">\n\t<div\n\t\tclass=\"vc_icon_element-inner vc_icon_element-color-custom  vc_icon_element-size-lg  vc_icon_element-style- vc_icon_element-background-color-\">\n\t\t<span\n\t\t\tclass=\"vc_icon_element-icon fa fa-instagram\" style=\"color:#045b92 !important\"><\/span>\n\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_empty_space\"   style=\"height: 40px\" ><span class=\"vc_empty_space_inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Mudanzas Nacionales Mudanzas Internacionales Gestion de aduanas Relocalizaci\u00f3n Embalajes de obra de arte Traslado de veh\u00edculos Embalajes de equipos y maquinas Almacenaje Mascota Transporte CLASSIC STYLE1 - \u00bfQu\u00e9 servicios ofrecemos? Mudanzas nacionales e internacionales para hogares, traslado de mobiliarios y enseres de empresas; \u00a0brindamos adem\u00e1s, \u00a0el embalaje y manejo de obras de artes, antig\u00fcedades, maquinarias, [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/dim.do\/en_en\/wp-json\/wp\/v2\/pages\/74026"}],"collection":[{"href":"https:\/\/dim.do\/en_en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dim.do\/en_en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dim.do\/en_en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dim.do\/en_en\/wp-json\/wp\/v2\/comments?post=74026"}],"version-history":[{"count":13,"href":"https:\/\/dim.do\/en_en\/wp-json\/wp\/v2\/pages\/74026\/revisions"}],"predecessor-version":[{"id":75488,"href":"https:\/\/dim.do\/en_en\/wp-json\/wp\/v2\/pages\/74026\/revisions\/75488"}],"wp:attachment":[{"href":"https:\/\/dim.do\/en_en\/wp-json\/wp\/v2\/media?parent=74026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}